FAQ

PROJECT RELATED FAQs

I have a project page on Fund it, will it be deleted?
Projects will remain on the archival website until February 2024. If you would like your project to be deleted immediately, please send your request to admin@fundit.ie. Please also see our Privacy Policy for information on what we may retain for legal purposes.


How can I keep my project details?
We recommend that you copy your project details from the website as soon as possible and before February 2024. You can do this by either copying the text or taking screenshots of the project page. The archival website will remain live for 1 year until February 2024. After that your project details will no longer be available.

 

Will you keep my project information if I need it in the future? E.g. funder report
In some instances we need to retain project information. For example, Fund it is run by the organisation Business to Arts, which is a registered charity (CHY 9871), and we are therefore audited each year, and must keep a record of all pledges on the site for six years. If your project was more than six years ago, we will delete all project information. Please also see our Privacy Policy for information we may retain for legal purposes.

 

Are you deleting the entire website?
The Fund it website will run as an archival website for one year from February 2023 – February 2024. After this date, the Fund it website will shut down.

 

Can I send activity updates to my Funders via Fund it?
No. This function is no longer active.

 

REWARD RELATED FAQs

I haven’t received my reward from the project I funded – what do I do now that Fund it is closing?
We’re sorry to hear you didn’t receive your reward. Please note that your contract in this instance is with the project creator, and not with Fund it. We recommend you contact the project creator directly to discuss and resolve this matter. For more information, see Fund it’s Terms of Use.

 

I haven’t delivered some rewards to some of my project’s funders. What do I do now that Fund it is closing?
Please note that your contract in this instance is with your funders, and not with Fund it. We recommend you contact the funders directly once more to discuss and resolve this matter. For more information, see Fund it’s Terms of Use.

 

DATA RELATED FAQs

How is Fund it managing my data for the shutdown?
Fund it is managing data for the shutdown in line with our Privacy Policy. This means we may retain your information for as long as necessary in light of the purposes set out in the Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements and, where required for Fund it to assert or defend against legal claims, until the end of the relevant retention period or until the claims in question have been settled. We also have an obligation to retain certain information for specific periods in order to comply with our legal requirements.

 

Can I ask to delete my personal data?
You have the right to ask us to delete your information. Please note that despite a deletion request, we may continue to process your information if we have a legal basis to do so, for example, in order to meet our regulatory requirements as a charity. For full details on how long we store each category of data, please see the Fund it Privacy Policy.

 

Is my data being shared with a third party?
No, Fund it will not share any data with any third party.

 

How can I find out about my data?
For full details on how long we store each category of data and how you can request information about your data, please see the Fund it Privacy Policy. You can submit a request to have your personal data deleted by sending an email to admin@fundit.ie

 

ALTERNATIVE CROWDFUNDING PLATFORMS FAQs

Are there any other crowdfunding platforms that I could use to raise funds for my creative project?
There is a range of crowdfunding platforms available. We recommend researching them to see what suits your project best.

Updated 15th February 2023